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The exam and the treatment are two separate numbers. Here is why.
Open 7 days, 8:00am–5:00pm · by appointment · call 24/7 to book
An emergency visit has two parts. The first is the exam and X-ray — this is what finds the cause, and it is a set fee we will tell you on the phone before you come in. The second is the treatment, which cannot be priced until someone has looked, because a filling, a root canal and an extraction are very different amounts of work. You get that figure in writing before anything starts, and nothing is done without you agreeing to it first.
The same symptom has several possible causes. A throbbing back tooth might need a filling, or a root canal and a crown, or removing — and from the outside those look identical. Any practice that quotes a treatment price sight-unseen is either guessing or quoting the cheapest option so the number sounds good on the phone. We would rather give you an exam fee you can rely on, then a written treatment figure once we can actually see what is going on.
We take most major insurance plans and will check your cover and tell you the out-of-pocket figure before treatment. Where a treatment plan is larger than you expected, ask us about payment options — there are usually more of them than people assume.
In almost every case, yes — and it also treats the actual problem. A hospital visit for toothache typically ends with antibiotics, pain relief and a referral to a dentist, so you pay for the hospital and still need the dental appointment afterwards.
Yes, at the visit. We will have told you the exam fee on the phone and given you the treatment figure in writing before starting, so there is nothing new at the desk.
Say so early. There is almost always a way to stage it — deal with the pain and the infection first, then plan the rest when it suits you. What we would rather avoid is you leaving in pain because nobody talked about money.